Business, Careers & Training > Training & Development

$295.00 (Ex GST)
A Framework For Change
The key steps to workplace change - establish a vision, appoint design teams, negotiate agreements,
DVD Release date 2006 (13 mins)
$695.00 (Ex GST)
A Greener Workplace
The ‘green’ approach to life started as a grass-roots, community-based movement. It has now permeate
DVD Release date 2009 (18 mins)
$295.00 (Ex GST)
A Quality Age Introducing quality in residenti...
An excellent DVD resource to show that quality is about meeting or exceeding the residents' needs an
DVD Release date 1999 (20 mins)
$1,320.00 (Ex GST)
A System of Change Series
Ideas, strategies and insights to help manage change effectively. Unit 1: Change Excellence For
DVD Release date 1990 (82 mins)
$395.00 (Ex GST)
A Young Man Desperate to Impress
Mark is desperate to impress on a date, so he gets advice from his friend Sofia - who knows how to m
DVD Release date 2007 (9 mins)
$550.00 (Ex GST)
Advanced Telephone Skills Series
*Program 1: Cold Calling (12 minutes) The key skills for cold calling on the telephone. * Progra
DVD Release date 1993 (23 mins)
$295.00 (Ex GST)
Alcohol In The Workplace
A preventative program and booklet explaining the damage alcohol can cause in the workplace.
DVD Release date 1998 (18 mins)
$395.00 (Ex GST)
Appreciating Human Differences
People come from a wide range of backgrounds with a varying range of needs and abilities. It is esse
DVD Release date 2000 (12 mins)
$550.00 (Ex GST)
Balanced Scorecard
This program shows how Mobil and Centrelink are using the Balanced Scorecard to measure performance
DVD Release date 1998 (13 mins)
$880.00 (Ex GST)
Basic Telephone Skills Series
* Program 1: Receiving Calls (11 minutes) Answer calls and handle enquiries in a positive and profe
DVD Release date 1990 (47 mins)
$495.00 (Ex GST)
Being Assertive
Learn the difference between aggressive, non-assertive and assertive behaviour. Discover effective
DVD Release date 1993 (17 mins)
$695.00 (Ex GST)
Boomerang
This training program offers a simple lesson to create happy customers, cooperative team colleagues
DVD Release date 2002 (10 mins)